Reset a Student/Parent Password in the Business Portal

You can view, edit, or delete a student/parent account in the Business Portal.  Additionally, you can set the account as inactive which will prevent the student/parent from logging into the Business Portal (and enrolling in classes).
Follow these instructions to change a student/parent Business Portal account:
  1. Click on Administration
  2. Click on "Manage" under "Business Portal"
  3. Click on "Account Manager"
  4. Enter in the student/parent last name, partial last name, or email address:
  5. Click on the "Edit" button next to the student/parent Business Portal account you want to change.
  6. Enter in the new values for the Business Portal account
  7. Click on the Save button

Please note:

  • If you delete a student/parent Business Portal account, the student/parent can re-register using the same email address
  • If you set the student/parent Business Portal account inactive, the student/parent will not be able to log onto the Business Portal, and they will not be able to create a new account using the same email address.

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